Processing Times
Orders are usually processed within 2–5 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery
We currently deliver within South Africa.
Delivery times vary depending on:
- destination,
- courier availability,
- public holidays,
- rural areas.
Estimated delivery:
- Main centres: 2–5 business days
- Regional/rural areas: 5–10 business days
Shipping Costs
Shipping fees are calculated during checkout.
Special promotions or free shipping offers may apply from time to time.
Delays
Sacred Heart Companions is not responsible for delays caused by:
- courier companies,
- weather conditions,
- strikes,
- public unrest,
- incorrect addresses supplied by customers.
Damaged Parcels
If your parcel arrives damaged:
- please notify us within 48 hours,
- include photographs where possible.